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How to Pick the Right Home Theater Installer

January 5, 2014

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How to Pick the Right Home Theater Installer

January 5, 2014

If you’re like most people you've got many questions regarding home theater or you've tried to search for a plasma or LCD TV installer. Maybe you've wondered about how to wall mount a flat screen TV, how to hide the wires, or how to calibrate your surround sound system. The easiest solution is to find a home theater installer you can trust. But how do you find the right one for you?

Finding a Plasma or LCD TV Installer 

First, any reputable home theater installation company should be licensed, bonded and insured to protect you from any mishaps, so be sure to ask for proof. Beyond that though, consider the following…

  • Are they part of the Better Business Bureau? Does the plasma or LCD TV installer you’re considering have a clear record or a list of complaints? Do a little homework at the BBB. Although some unscrupulous companies might not have charges against them, it’s still better to double-check. 

  • Do they charge for in-house consultation? A reputable TV or surround sound installer will come to your home, offer suggestions and provide a quote at no charge. The reason? They make their money by providing great customer service and then doing quality work.

  • Did they ‘trash talk’ another installer? A reliable plasma or LCD TV installer spends their time showing potential clients why they are best and not waste that time by putting down another company or product. 

  • Do they have references? Again, the BBB might not have all the details you expect. That means you should request to talk to a few of their past clients to see what they have to say about their service experience.

  • What about appearances? First, look at their web site. If they have a web site that’s a jumbled mess think of how your installation might look when they’re done. 

  • How do their employees look? A three-piece suit might be attractive, but you need a home theater installer and not a lawyer or accountant. Chances are, an ‘over-dressed’ person doesn't know much about the hands-on labor of home theater instillation. Equally as important though, you don’t want someone who’s unkempt and wearing disheveled clothing. Someone who takes pride in their appearance usually takes pride in the work they do. So while its true image isn't everything, you can usually judge the service you’ll receive based on what you see.

  • Do they put their promises in writing? Contracts are important so make sure they spell out everything they plan to do, what it will include, and when it will be completed. That way there are no surprises. Should you need it, it’s also your proof in court.

Before you decide on a home theater installation company, be sure to consider all of these points. If you do, then it is possible to find the right plasma or LCD TV installer for you. 

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